How do I get to Changes Hairstyling & City Spa?

From Virginia Beach: Take I-264 West to the City Hall exit; turn right onto St. Paul's; continue straight (it will change into Monticello); turn left onto 21st Street; turn right into the Twenty-First Street Pavilion shopping center; at 222 West 21st Street. Travel two more traffic lights to 710 West 21st Street.

From Williamsburg/Hampton Roads Bridge Tunnel/Norfolk Naval Station: Take I-64 East to the Granby Street exit; turn right onto Granby Street; after about 5 miles (at the Zoo), bear right at the light to follow Granby Street; turn right onto 21st Street; turn right into the Twenty-First Street Pavilion shopping center; at 222 West 21st Street. Travel two more traffic lights to 710 West 21st Street.

From Route 17: Take Route 17 South to I-664 South; follow I-664 South to I-264 East; go through Downtown Tunnel; follow St. Paul's Blvd. sign to the red light; turn right onto St. Paul's; stay straight (it will change into Monticello); turn left onto 21st Street; turn right into the Twenty-First Street Pavilion shopping center; at 222 West 21st Street. Travel two more traffic lights to 710 West 21st Street.

Our Hours of Operation

Sundays 9-5
Mondays & Fridays 9-7
Tuesday, Wednesday & Thursday 9-8
Saturdays 9-5

Appointments
Please arrive on time. We realize there will be times when a client will be late for an appointment, in such instances, the allotted time will be shortened with no fee adjustment. Arriving late for any service may require us to shorten the length of the service, change of technician or cancellation.

Quality Service Policy
All of our salon and spa services are 100% guaranteed within 10 days of service. If for any reason you are displeased with the service you have received, we encourage you to let us know. We would like to have the opportunity to make things right for you. We also want to stay aware of how to improve or change the way we do things if problems occure.

Retail Policy
We are proud to offer you high quality professional salon products for your at-home use. Products may be returned within 10 days of purchase for salon credit. No cash or charge refunds will be issued. Due to health regulations, we cannot refund hair or cosmetic brushes.

Service & Price Adjustments
Services and prices are subject to change without notice.

Credit Cards
We accept Visa, MasterCard and AMEX. Gratuities are accepted on credit card sales.

Groups & Corporations
For parties of 6 or more guests, a 20% gratuity will be added.